Refund Policy

Boutique Bureau of Projects provides professional business, operational and project support services. Because our services are tailored to each client and may involve time being reserved, work being commenced and resources being allocated, our approach to cancellations and refunds is outlined below.

 

SERVICE ENGAGMENT

 

Before work begins, the scope of services, fees, timeframe and any applicable cancellation terms will be agreed with the client in writing.

 

The terms set out in the individual client agreement will apply to that engagement.

 

CANCELLATION

 

Clients may request to cancel or change an engagement by contacting Boutique Bureau of Projects in writing.

 

For ongoing monthly support arrangements, the applicable notice period will be outlined in the client's agreement.

 

For project-based engagements, cancellation terms will be outlined in the relevant proposal or client agreement.

 

REFUNDS

 

Where work has already been completed, commenced or time has been specifically allocated to an engagement, fees may not be refundable.

 

Where a refund is appropriate, any refund will be assessed based on the services provided, work completed and applicable terms of the client's agreement.

 

Nothing in this policy limits or excludes any rights or remedies available to a client under the Australian Consumer Law or other applicable Australian legislation.

 

CONTACT

 

If you have a question regarding a cancellation, refund or your engagement with Boutique Bureau of Projects, please contact:

 

Boutique Bureau of Projects

Email: operations@boutiquebureauofprojects.com

 

Last updated: AUG 2026